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This Privacy Policy describes how PT Prestise Indojaya or Yves Rocher ID’s (collectively, “Yves Rocher ID”, “we”, “us” or “our”) approach to Data Protection and Privacy to fulfill its obligations under the applicable laws and regulations. This Privacy Policy applies to your Personal Data which is processed by us, whether in physical or electronic mode. Wherever we have said ‘you’ or ‘your’, this means YOU.

While you may be able to browse the platform (Website and App collectively referred to as “Platform” or “Website”) from countries outside of Indonesia, however, please be informed that we do not offer any product/service under this Platform outside Indonesia.  By visiting the platform or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be governed by the laws of Indonesia including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

In this Privacy Policy, the expressions ‘Personal Data’, ‘Data Subject’, ‘Controller’, ‘Processor’ and ‘Processing’ shall have the meanings given to them in the applicable privacy laws.

 

OUR COMMITMENT

We commit to protecting your privacy and hence our Personal Data handling practices are continually reviewed to ensure compliance with the applicable Privacy laws and regulations.

 

PERSONAL INFORMATION GATHERED BY YVES ROCHER ID

The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity to permit you to use the app, undertake transactions (including to facilitate and process payments), communicate with you, and to convey any promotional offers, services or updates associated with Yves Rocher ID, and generally maintain your accounts with us. We also use this information to customize your experience and improve Yves Rocher ID.

INFORMATION YOU GIVE US:

We receive and store any information you provide while using YVES ROCHER ID’s website, or give us in any other way. You can choose not to provide certain information, but then you might not be able to use YVES ROCHER ID. We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, and communicating with you.

 

INFORMATION WE COLLECT ABOUT YOU:

INFORMATION FROM OTHER SOURCES:

We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

CONSENT

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

PURPOSES OF GATHERING YOUR PERSONAL DATA

We use your personal information to operate, provide, develop, and improve the products and services. These purposes include:

 

PURCHASE AND DELIVERY OF PRODUCTS AND SERVICES

We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

PROVIDE, TROUBLESHOOT, AND IMPROVE YVES ROCHER ID

We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the YVES ROCHER ID.

RECOMMENDATIONS AND PERSONALIZATION

We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with YVES ROCHER ID.

COMMUNICATE WITH YOU

We use your personal information to communicate with you in relation to YVES ROCHER ID via different channels (e.g., by phone, e-mail, chat).

 

COOKIES AND SIMILAR TRACKING TECHNOLOGIES

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses our Services. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and provide you with location-based services, such as advertising, search results, and other personalized content.

We and our third-party service providers (such as advertising and analytics providers) use cookies, pixels, internet tags, and other similar tracking technologies to gather information when you interact with our websites and email communications. Some tracking technologies help us maintain the security of our websites and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. These tracking technologies are “required” because we need them for the websites to work properly. We don’t provide the option to opt out of these tracking technologies, but you can remove these “required” tracking technologies by modifying your browser settings. Please note, some features of our websites may not be available to you as a result.

 

We also permit third parties to use tracking technologies on our websites for advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders. The third parties use their technology to provide advertising about products and services tailored to your interests which may appear either on our websites or on other websites. This is sometimes referred to as third-party behavioral advertising.

 

PERSONAL DATA DISCLOSURE

YVES ROCHER ID website contains third parties that collect personally identifiable information (PII). They use this information to better target users or provide elements of our products & services on behalf of us. These third-party sites have separate and independent privacy policies.

We might also disclose your Personal Data to appropriate authorities if we believe that it is reasonably necessary to comply with a law, regulation, legal process, to protect the safety of any person, to address fraud, security, or technical issues, or to protect our rights or the rights of those who use our products & services.

DATA SECURITY

We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion. We work to protect the security of your personal information during transmission by using encryption protocols. We use multi-layered controls to help protect our infrastructure, constantly monitoring and improving our applications, systems, and processes to meet the growing demands and challenges of security.We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your Personal Data in line with our policies.

RETENTION AND DISPOSAL OF DATA

We keep the Personal Data we collect about you on our systems or with third parties for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons. We will only use your Personal Data for those purposes and will make sure that your privacy is protected. We shall take reasonable steps to delete or permanently de-identify Personal Data that is no longer needed.

LINKS TO OTHER WEBSITES

Our website may contain links to websites of other organisations. This privacy policy does not cover how that organisation processes Personal Data. We encourage you to read the privacy policies on the other websites you visit.

CHILDREN’S PRIVACY

Our website is directed to be used by adults only. If you are not an adult, while you may look at our site, you should not make a purchase, register, or submit Personal Data to us. We or our associates /affiliates do not knowingly collect information from minors.

YOUR RIGHTS AS A CUSTOMER

We understand that when you interact with YVES ROCHER ID, you have rights over your Personal Data. These rights involve providing reasonable steps to allow you to access your personal data, correct any errors among others. In the event that you are not satisfied with our response or have unresolved concerns, you can get in touch with us to resolve the issue at cs.yrweb@izone.co.id.